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Inspired by our love of good food, the Artcaffé Market is a series of beautiful gourmet food stores offering a curated selection of artisanal and delicious food products and more, for you to fill your home with quality, flavour and joy.

Kenya

Transport and Logistics

Visit Artcaffe Market Kileleshwa in Nairobi for an exquisite selection of seafood, fine wine, and delectable desserts like the New York Cheese Cake. Explore our menu featuring shrimp, mushrooms, and more, all crafted with the freshest ingredients in a vibrant atmosphere.

Artcaffe Market Kileleshwa | Discover Delicious Seafood, Wine, and Desserts in Nairobi

Artcaffe Platinum Monthly

SELLAH

Hello Sellah. Thank you so much for stopping by our Artcaffe Market Kileleshwa and for taking the time to share your feedback with us. We’re truly sorry that the Oat, Walnut Banana Tea Cake did not meet your expectations. We appreciate you speaking with us earlier and we have already escalated the issue to the branch team so it can be addressed promptly. Your feedback is extremely valuable to us and we are committed to improving our service. We look forward to serving you again and ensuring you have a much better experience next time. ^LM

Sally

Hi Sally. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CG

MAARTEN

Hi Maarten. Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you. ^CG

FATMA

Hello Fatma. Thank you for taking the time to share this feedback. It helps highlight areas where the overall experience can feel more consistent and supportive for everyone involved. We’ll be reviewing this internally to ensure the team environment and customer interactions remain respectful, calm, and professional. It’s also wonderful to hear that some team members made a positive impression, and we truly appreciate you pointing that out.^Sw

ROSEMARY

Hi Rosemary. Thank you for reaching out and apologies for the inconvenience. Please share your receipt or transaction details with us via our customer care WhatsApp at 0709276276 so we can escalate this to the branch for review and address it promptly. Looking forward to hearing from you. ^EM

TRAVIS

Hello Travis. Thank you for reaching out and for sharing your feedback. We will share the feedback with the relevant team for review. We hope to make your next experience better. ^SW

MUHAMMAD

Hi Muhammad. Thank you for informing us about your experience. We’d like to understand what happened so our team can review the situation properly. Could you please send any available details, such as a receipt or transaction message, to our customer care WhatsApp number 0709276276? This will help us look into it promptly. Looking forward to hearing from you. ^EM

HALIMA

Hi Halima. Thank you for sharing your experience with us. We appreciate you taking the time to let us know how things felt during your visit. Your comments help us understand where our service can feel smoother and more attentive, and we’ll use your input to guide improvements on our end. We will share the feedback with the relevant team for review. We hope to make your next visit exceptional. SW


SALOME

Hello Salome. Thank you for sharing your experience. It’s good to hear the team assisted you well, even though the item you wanted wasn’t available. If you ever need help finding alternatives or checking availability ahead of time, we’re here to support you. We look forward to serving you soon. ^SW

DIONNE

Hi Muhammad. Thank you for informing us about your experience. We’d like to understand what happened so our team can review the situation properly. Could you please send any available details, such as a receipt or transaction message, to our customer care WhatsApp number 0709276276? This will help us look into it promptly. Looking forward to hearing from you. ^SW


KENNETH

Hi Kenneth. Thank you for reaching out. Please share the date and approximate time of your visit, along with where you believe the earbuds were left, so the team can check the lost-and-found. You can send the details directly on WhatsApp at 0709 276 276. ^SW

RESHMA

Hi Reshma. Thank you for reaching out and for sharing your feedback. We’re always looking for ways to improve and appreciate you taking the time to provide your feedback. Your comments have been noted and will be reviewed with our team. We hope to welcome you back for a more enjoyable experience. ^SW

Brenda

Hi Brenda. Thank you for visiting and for sharing your feedback. We’re pleased you had a positive overall experience, and we’ll certainly take your suggestions into consideration as we continue to improve. We look forward to welcoming you again soon.^SW

ISABEL

Hi Isabel. Thank you for your feedback. We appreciate you noticing the updates to our menu. Feedback like yours helps us continue refining our offerings, and we hope to have the chance to serve you again soon. ^SW

Hi there! Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us via WhatsApp on 0709 276 276 specific comments or suggestions on how we could have served you better? We are always open to feedback and look forward to hearing from you.^DL

NANCY

Hello and thank you for your review. We apologise that we did not meet your expectations this time and would love to hear how we can deliver a better experience next time. Please contact us via WhatsApp 0709 276 276. ^DL

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